Frequently Asked Questions

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at [email protected]

Where is Sand Pal made?
Where do you ship from?
Is playing with Sand Pal safe?
Is shipping really free?
Will I receive a confirmation number when I place my order?
Who can I contact if I have a problem with my order?
How can I pay?
If I enter my email address will you sell my information?
Will I have to pay customs?